So how can we remove the Office 365 license from this computer? Finding out the real problemįirst I wanted to know why the license was not working anymore. The problem was that the registered license belonged to a user that was no longer working at our company and that license was revoked. After clicking reactivated a warning came up that “ there was a problem with your Office 365 subscription, and we need your help to fix it“. Hope this helps anyone who has been tearing out their hair like I was.One of my users got a notice in Office 2016 that he needed to reactivate his Office 365 subscription. Open Office, swig your rum (optional but recommended). Run the latest version of Abbodi's KMS_VL_ALL Run the latest version of Abbodi's C2R-R2V When Setup finishes DON'T open Office or any of the apps yet, just close the dialog box. When the script ran it didn't close at the end and left a cursor flashing, so I was worried that it didn't complete, but I restarted my laptop after that and it had done the job.Ĭlean up old installations of office using OfficeScrubberĭownload office from the link given in the megathread So I used Abbodi1406's OfficeScrubber located here, I used the batch script option. ![]() The main cause of the problems with C2V turned out to be that the old version of 2016 on my laptop didn't fully uninstall. I tried running the latest version of C2V and that didn't work either. ![]() When I ran either MAS or KMS latest versions they kept giving me an error saying that they could not convert the licence to volume. This turned out to be because I was using DuckDuckGo and it was affecting the Captcha and some other parts of the signup process. I had HEAPS of issues so I thought I'd document them here in case anyone else had similar problemsĬouldn't create a MyDigitalLife account.
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